Why Momento?
Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

 

Mum The Memory Keeper 

My mother is a glorious creature. She’s an endless source of love and support. She marvels at even my smallest achievements, encourages me, and dusts me off when things get a little rocky. She sees even my tiniest successes as one for her too.

 


I'm not a Mum but I would love to be one day, and the only way I can even start to comprehend what mine has done to get me this far is to look through the stack of photo albums she has lovingly compiled since my birth.


 


Like most mums she’s been the keeper and protector of our family memories, and I now realize she’s actually created treasure chests filled with our life story for the past 30 years. So thanks Mum, both myself and these precious memories, wouldn’t be here without you!

 



 


During my trip down memory lane also I managed to convince some other Momento staff to embrace their past portraits and asked them to find a photo of themselves and their mum that really deserves to be appreciated again. To redeem ourselves from late 80s fashion failure I asked them to find or take a recent photo of themselves with their mums in the same pose!



Geri from customer service reps comes from Sydney’s Northern Beaches and provided this Mother's Day card.

 


Lisa our customer service rep has donated this little beauty of a photo greeting card.

 

Now we’ve paved the way, have some fun making a photo book gift or custom Mother's Day card for your mumma, and share it with us. We’d particularly love to see a photo of the moment your mum opens it and sees your familiar faces.

 

Explore more Mother's Day photo gift inspiration

 

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