Photobooks
Help Center
Website
- How do I send/upload my MASTER/mbf file to Momento ready for ordering?
- Why can't I upload via the Momento website (using Java)? I am Mac OS 10.7 (Lion) user.
- How do I find out when my order will be sent?
- How do I update my personal details (address/email/phone number etc) ?
- I live overseas. Do you ship to international addresses?
- How long will my upload be available to order? Do you archive files?
- Can Momento Pro design my project for me?
- I am trying to upload my project and I cannot find my master (MBF) file?
- What is the address to send my in Master file (MBF) on CD/DVD?
- Can I order a dust jacket on its own?
- How do I know what size my Momento photobook is?
- How can I add multiple Projects to the same order?
- Do I need to include the images when I burn the MBF file to CD/DVD?
- What options do I have when ordering a greeting card?
- Are the prices quoted in Australian $?
- I uploaded a project but now I do not want this to go to print. Can I cancel this upload?
- How do I place an order?
- Will you accept my book file on USB key?
- How do I change my email address in my profile?
- I can’t Sign In to the Momento website?
- The website is saying I have ordered my project twice but I only want one copy. How can I check this?
- What is Your Home page on the website and what can I access from here?
- Why can't I view my online projects (flipbook) on the website?
- How do I upload via the Momento website?
- What payment methods do you accept?
