To all our lovely customers trying to pay for their orders: if you are experiencing problems, we do apologise - one of our payment sites is currently down. In addition to this, our phones are out, due to Optus issues in our area. We hope to be back to normal shortly! In the meantime, please feel free to send us an email:

Help Centre

My parcel was damaged in the post, what can I do?

Tagged: Orders,, Reprints

Please call our friendly customer service team and talk to them about what’s happened. Customer service will advise you on the next best step.