Christmas Gift Ideas | Christmas Special Offers

Christmas Delivery: We expect all orders placed on or before the Christmas cut-off dates to be dispatched before 6pm on Monday 19th December.         
 

For Every Memory This Christmas

Important Delivery & Postage Information

Deliveries made to addresses in the Express Post delivery network should receive their orders the following business day after dispatch, however Momento cannot be held responsible for delays in the postal system after your order has been dispatched. Click here to see the locations covered by the Express Post network. All other locations should allow 3-5 business days from dispatch to receive the order.

Hardcover Photobooks & Diaries - Standard orders close 8 December

• Standard orders placed on or before Thursday 8 December will be dispatched by 6pm Monday 19 December.
• Standard orders placed after 8 December will not be dispatched in time for Christmas.
• We cannot offer any guarantee against delays due to the postal service. (See Important Delivery Information below)
• Normal production and dispatch resumes for orders placed after 8 December. These orders should be dispatched within 21 days however delays may occur due to the high volume of orders as well as public holidays over the Christmas period.

Hardcover Photobooks & Diaries - Priority Orders close 12 December

• Priority orders placed on or before Monday 12 December will be dispatched by 6pm Monday 19 December. This service will be unavailable from 13 December 2011 until 4 January 2012.
• All Priority orders are sent by either Express Post (where available) or Australian Air Express courier service. Additional charges may apply.

Calendars, Spiral Diaries, Notebooks & Greeting Cards - Orders close 15 December

• Orders of Calendars, Spiral Diaries, Notebooks and Greeting Cards placed on or before Thursday 15 December will be dispatched by 6pm Monday 19 December.
• Orders placed after 15 December will not be dispatched in time for Christmas.
• We cannot offer any guarantee against delays due to the postal service. (See Important Delivery Information below)
• Normal production and dispatch resumes for orders placed after 15 December. These orders should be dispatched within 7-10 days however delays may occur due to the high volume of orders as well as public holidays over the Christmas period.

Gift Packs - Orders Close 18 December

• Orders of Gift Packs placed on or before Sunday 18 December will be dispatched by 6pm Monday 19 December.
• Orders placed after 18 December will not be dispatched in time for Christmas.
• We cannot offer any guarantee against delays due to the postal service. (See Important Delivery Information below)

New Zealand Orders & Deliveries

New Zealand customers please visit www.momento.co.nz for more information about this service. Momento Australia is no longer accepting any orders with a New Zealand delivery address.

Other International Delivery Destinations

Momento delivers to Australian addresses only.

Check the status of your order online!

Sign in to Momento to view the date your order is due to be dispatched. You will receive an email to let you know your order has been dispatched from our production facility.

Momento Customer Service Centre

Our professional friendly team is only too happy to assist you should you need it.

• Monday to Friday - 8am to 6pm (NSW Time)
• Phone: 1300 799 764
• Fax: 02 8568 3233
• Email: sales@momento.com.au

Technical Help

Often the answer you may need will be within the FAQs on this website or within Software Help. If you are unable to find the answers you need and are still experiencing technical difficulties with the software or website, please contact our Customer Service Centre for speedy resolution.

• Phone: 1300 799 764
• Fax: 02 8568 3233
• Email: tech@momento.com.au