Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
  • I am downloading and installing on a new version of MacOS and getting an error message "Not authorised by Apple". What should I do?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?
 

 

Momento Awards - The Trophy Room

 

2021 Awards

    

 
     
National Print Award Limited Edition Gold
National Print Award Judges' Book Prize Winner
NSW Print Industry Creativity Awards Limited Edition Gold
     

2019 Awards

    

 
     
Premier Print Awards (US) Best of Show (biggest international print award) Winner
Premier Print Awards (US) Art Books (4 or more colours) Gold
NSW Print Industry Craftsmanship Awards (AU) Limited Edition Gold
36th National Print Award Limited Edition Bronze
     
2018 Awards

     

 
     
35th National Print Award    Limited Edition Gold
35th National Print Award    Ball & Doggett Judges Award Winner
HP Asia Pacific Digital Print Awards General Commercial Printing Grand Winner
HP Asia Pacific Digital Print Awards High End Coffee Table Books Winner
HP Asia Pacific Digital Print Awards Marketing Collateral Winner
NSW Printing Industry Craftsmanship Awards Limited Edition Judges Award
NSW Printing Industry Craftsmanship Awards Limited Edition Gold
NSW Printing Industry Craftsmanship Awards Limited Edition Silver
     
2017 Awards
   
     
The Mowhawk Show 2017 Books Winner

34th National Print Awards

Books

Silver

 
2016 Awards
   
     
2016 Premier Print Awards Best in Category: Art Book (4 or more colours) Winner
33rd National Print Awards Highly Commended for Excellence in print Judges Award
33rd National Print Awards Limited Edition Book Gold
     
     

2015 Awards

   
     
The Mohawk Show Books Winner
32nd National Print Awards Book Case or Limp Bound, Digital Gold                 
     

 

2014 Awards

   
     
Australia    
     
Printing Industries of America Art Books (4 or more colours) Recognition
Asia Pacific Special Recognition Awards Japan HP Digital Print Excellence Awards Winner
31st National Print Award Fuji Xerox Award Gold
31st National Print Award Digital printing, inkjet Gold
HP Digital Print Awards Asia Pacific Limited Edition & Art Reproduction Winner
     
New Zealand    
     
NZ Pride in Print Awards Publications Gold
NZ Pride in Print Awards One off publications Gold
NZ Pride in Print Awards One off publications Gold
NZ Pride in Print Awards One off publications Gold
NZ Pride in Print Awards Books Gold
NZ Pride in Print Awards Finishing Gold
NZ Pride in Print Awards Finishing Gold
NZ Pride in Print Awards Publications Category Winner
NZ Pride in Print Awards One off publications Process Winner
     

2013 Awards

   
     
Australia    
     
NSW Printing Industry Craftsmanship Awards 2013 NSW Printer of the Year Judges Choice
NSW Printing Industry Craftsmanship Awards Book Printing - Digitally printed Gold
NSW Printing Industry Craftsmanship Awards Digital Printing - Non inkjet Gold
NSW Printing Industry Craftsmanship Awards Digital Printing - Inkjet 2 x Gold
NSW Printing Industry Craftsmanship Awards Postcards & Greeting Cards Bronze
NSW Printing Industry Craftsmanship Awards Limited Edition Gold
2013 Printovation Awards Digital (Other) Winner
30th National Print Awards Digital Printing - Inkjet Gold
30th National Print Awards   Silver
30th National Print Awards   Silver
HP Digital Print Awards Asia Pacific Photobook Category Grand Winner
HP Digital Print Awards Asia Pacific   Winner
HP Digital Print Awards Asia Pacific   Winner
     
New Zealand    
     
NZ Pride in Print Awards Promotional Print Highly Commened
NZ Pride in Print Awards Promotional Print 3x Gold
NZ Pride in Print Awards Publications 3x Gold
NZ Pride in Print Awards Publications Process Winner
     

2012 Awards

   
     
Australia    
     
NSW Printing Industry Craftsmanship Awards Limited Editions Gold
NSW Printing Industry Craftsmanship Awards Book printing - Digitally Printed Gold
NSW Printing Industry Craftsmanship Awards Digital Printing - non-inkjet Gold
NSW Printing Industry Craftsmanship Awards Digital Printing - inkjet Gold
NSW Printing Industry Craftsmanship Awards Innovative Business Practices Bronze
NSW Printing Industry Craftsmanship Awards Postcards and Greeting Cards Bronze
Galley Club Awards Book of the Year Gold
Galley Club Awards Australian Book of the Year Gold
Galley Club Awards Non-standard 4c digitally printed item Gold
Galley Club Awards Sheetfed Limited edition book, no price limit Gold
Printovation Awards Digital Non-variable Highly Commended
HP Digital Print Awards Asia Pacific Consumer Photo Book Winner
HP Digital Print Awards Asia Pacific Premium Photo Book Winner
National Print Awards Fuji-Xerox most effective use of print Winner
National Print Awards Digital Printing - Inkjet Gold
     
New Zealand    
     
NZ Pride in Print Awards Publications 2x Highly Commened
NZ Pride in Print Awards Specialty Finishing Highly Commened
NZ Pride in Print Awards Promotional Print 2x Gold
NZ Pride in Print Awards Publications 2x Gold
NZ Pride in Print Awards Specialty Finishing Gold
     

2011 Awards

   
     
Australia    
     
NSW Printing Industry Craftsmanship Awards Book Printing - Digitally printed Silver x 2
NSW Printing Industry Craftsmanship Awards Stationery Silver
NSW Printing Industry Craftsmanship Awards Digital Printing - Non-inkjet Bronze
NSW Printing Industry Craftsmanship Awards Digital Printing - Inkjet Gold
HP Digital Print Awards Asia Pacific High End Coffee Table Book Runner Up
National Print Awards Book Printing -Digitally printed Gold
National Print Awards Currie Group most innovative use of imaging Winner
     
New Zealand    
     
NZ Pride in Print Awards Promotional Print 2x Highly Commened
NZ Pride in Print Awards Promotional Print Gold
NZ Pride in Print Awards Publications Gold
NZ Pride in Print Awards Promotional Print Category Winner
     

2010 Awards

   
     
Australia    
     
NSW Printing Industry Craftsmanship Awards Book Printing - Casebound Gold
NSW Printing Industry Craftsmanship Awards Book Printing - Digitally printed Gold
NSW Printing Industry Craftsmanship Awards Limited Editions or Art Reproductions Bronze
HP Digital Print Awards Asia Pacific Photo Specialty Runner Up
     
New Zealand    
     
NZ Pride in Print Awards Promotional Print Highly Commened
NZ Pride in Print Awards Promotional Print Gold
NZ Pride in Print Awards Publications Gold
NZ Pride in Print Awards Promotional Print Category Winner
     

2009 Awards

   
     
Australia    
     
BRW Fast Company 100 Fast Starters #40
     
New Zealand    
     
NZ Pride in Print Awards Digital Print Category Gold
NZ Pride in Print Awards Binding and Finishing Gold
NZ Pride in Print Awards Binding and Finishing Supreme Award Finalist
     

2008 Awards

   
     
HP Digital Print Awards Asia Pacific Limited Edition / Art Reproduction Runner Up
BRW Fast Company 100 Fast Starters #60
Deloitte’s Fastest 50 Technology Companies Australia #24
Deloitte’s Fastest 50 Technology Companies Asia Pacific #23

2007 Awards

   
     
BRW Fast Company 100 Fast Starters #88


 
Help?