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Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

Momento Photo Books Blog

 Your guide to all things photo books

 


 

Top Posts
The lifetime joy of printed photos
The lifetime joy of printed photos

Can't you feel the joy in Nonna Connie's eyes? Connie is 97 years young and her wedding was 67 years ago! Last year her granddaughter married, and her wedding was photographed by the team at The Beautiful Collective (Sydney). Connie realised that they all shared a passion for printed photographs, so after the wedding, she invited them back for homemade limoncello and a viewing of all her photo memories.

How to create a family history book
How to create a family history book

This post is for family history buffs and genealogy enthusiasts who have a huge collection of photos and documents to prove it.  We've found lots of resources for researching your ancestors, generating a family tree and sourcing data but not many that allow you to combine everything into a single printed project, so we'd like to show you how you can do your ‘labour of love’ justice by publishing it in a premium Momento photo book for your family to enjoy for generations to come.

Cure wanderlust with a holiday photo book
Cure wanderlust with a holiday photo book

If you love the freedom and adventure of travel, you're like us, and you suffer from  wanderlust! Award-winning Kiwi photographer Katherine Williams can relate, so last year she made a leap of faith, took her daughters Olivia & Arabella out of school and on a year long adventure through North America, Europe and Asia.  Now she's home her photos are in a photo book, which is helping them relive the memories and stave off itchy feet.

 

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