Father's Day order deadlines
Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

 

What next?

The Momento photo book software installer is downloading now. Once complete you just install and open the software to start designing.

 

How to install the software

 

1  SAVE
Click Save File to download the Momento installer



2  DOWNLOADS
Go to Downloads folder and double click Momento icon


3  INSTALL
Follow prompts to step through the install process


4  LAUNCH
You can start designing your projects

See how easy it is to install and set up the software in our step-by-step guide.

 

What to do after installing the software?

Before jumping into your photo projects here’s a few things to do to get you off to a flying start.

 

 
 
JOIN
Become a member so you’re ready to upload and order.
 
 
LEARN
See our how to guide including handy video tutorials.
 
 
BE INSPIRED
View great photo book designs and our competition winners.
 
 
FOLLOW
Our blog, Instagram and Facebook feeds for enlightenment.


For a helping hand

Our online Help has all the answers but you’re also most welcome to contact our friendly service team by email or phone.

 

ENJOY CREATING!
 






Help?