Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
  • I am downloading and installing on a new version of MacOS and getting an error message "Not authorised by Apple". What should I do?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?
Prepaid photo book sale

UNTIL MIDNIGHT 17 May*

Get Started

 

 

 

Design your photo book like a professional
Buy now, make later

We care about your photos as much as you do, so we're hosting a Prepaid Photo Book Offer so you can buy now, save now, and make your book later. Put them toward one or more orders of any value, and if your order is more than the code's value just pay the difference at Checkout. The code is valid for 90 days.

Explore our photo book range
How to create with Momento

How the offer works
 
  • Buy one or more discounted Prepaid Photo Book offers before midnight 17 May 2022
  • The offer code(s) and expiry date is confirmed by email
  • The code is valid for 90 days
  • Design any book from our range, following the usual page count guidelines
  • Upload and order before expiry date
  • Orders can include any paper, cover or finishing options
  • Enter the code at Checkout to redeem your Prepaid Photo Book(s)
  • If the order price total is more than the code's value just pay the difference at Checkout


Please make note of your expiry date as extensions will not be granted

 

What does a photo book cost?

 

The cost of a photo book is determined by its size, the number of pages, the paper stock, the cover material, and any other options you choose, such as dust-jackets and text embossing.

Calculate the costs of a photo book by adding together the Cover price + (Page price x number of pages minus 10 free pages) + Options + Shipping.

View all product prices on our prices page.


 

All Momento products are made with TLC Get Started

 


 
*Terms & Conditions
  • Discounted Prepaid Photo Books offer available for purchase until midnight 17 May 2022
  • Prepaid Photo Book codes are valid for 90 days from purchase date
  • No extensions will be granted
  • Prepaid products are considered pre-sale transactions not Gift Vouchers
  • The offer is for the Prepaid Photo Books listed above
  • The ordered book(s) are not limited to a specific paper, cover, finishing option or number of pages
  • Multiple prepaid codes can be applied per checkout transaction
  • Codes can be used on multiple transactions for the selected product until the full value is used or until the expiry date
  • Can't be combined with volume discounts or any other discount or offer
  • Codes can be combined with Gift Vouchers at checkout
  • Each code can only be used by any one customer
  • Any unused value for the code will be forfeited after the expiry date
  • Prepaid code value can be used to pay for shipping if code value allows
  • Codes can not be applied to products other than photo books
  • Codes can't be used to purchase future prepaid products
  • Codes are non-refundable and can't be exchanged for cash or other credit
  • Cannot be redeemed Momento Shop or Momento Pro
  • Standard Momento Terms & Conditions apply
 
FAQs

What products are eligible for this offer?
Photo Books only.
Do I need to have my Photo Book designed before purchasing the prepaid code?

No, you are simply prepaying for a photo book. You will have three months from the date of purchase to use the code. The code does not limit you to choosing any of our paper stocks, cover materials or finishing options available for photo books.
Do I need a code to claim this offer?
No code is required to purchase this prepaid Photo Book offer. By purchasing a Prepaid Photo Book, you will be emailed a code to use when you have designed your book and are ordering it. Enter your prepaid code in the checkout when ordering your book.
Can multiple codes be used when placing my book order?
Yes.
Can I use my code on an order with multiple books?
Yes.
Can I use volume discounts with this offer?
No.
How long do I have to buy the Prepaid codes?
Until midnight 17 May 2022
Need help finding your code?
If you are unable to find this email you can find your code by logging onto the Momento website and clicking on the 'My Orders' tab. Here you will see your prepaid code purchase, the expiry date and the code.
How long do I have to purchase my book?
Your Prepaid Photo Book code must be used within 90 days from the purchase date. See your confirmation email for details or your 'My Orders' section after logging onto the Momento website.
Can I use a code more than once if there is a value left over after my first order?
Yes. Codes can be used on multiple transactions for the selected product until the full value is used or until the expiry date
.
Are there any limits when creating my book? 
No, you can select any size, cover, paper type, number of pages and finishing options, and pay any difference at checkout.
Can I use this offer toward the purchase of a project I've already started designing?
Yes.

Any other Terms and Conditions I should be aware of?
Yes, in addition to the Special Offer Terms and Conditions shown on this page, our Momento Standard Terms & Conditions apply.


 

Photo Credits:  Tealily Photography, Nadia Stone Photography

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