COVID updates



COVID-19 Information

At this time, COVID-19 has had little impact on Momento. Our staff are all well and working as usual, and all our supplies are still arriving as normal. We are of course monitoring the situation carefully.
  • Our Sydney production facility continues to operate as normal. While we are trying to ensure your products are produced to our advertised times, please be patient should we experience any delays due to events out of our control.
  • Australia Post has advised of delivery delays and that they can no longer guarantee next day delivery for Express Post. Please refer to the Aus Post site for details: GeneralExpress Post 
  • Most of our customer service will be operating from home, and will be available to take your calls and emails as usual, but please allow a little extra time for us to get back to you when we are busy
  • We have disabled our priority service
  • We can't allow any visits to the office