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Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

Add Pages

There are three ways you can insert a new blank page into your project in Layout View:

  1. Click the New Page button in the Layout View sub menu
  2. Go to Page Menu and select Insert New Page
  3. Use the Ctrl-Ins keyboard shortcut

The Insert Page box will appear and ask you where you'd like to add the new page:

  • Before the first page
  • Before Page # (insert your preferred page number)
  • After Page # (insert your preferred page number)
  • After the Last Page (the keyboard shortcut for this is the Insert Key)
  • Note: The default location for a new page is immediately after the current page

Note: You cannot insert more than one page a time in Layout View.  Try Sort View instead.

Delete a page

There are three ways you can delete a page in Layout View after selecting the appropriate page from the Pages Panel:

  • Click the Delete Page button in the Layout View sub menu
  • Go to Page Menu and select Delete Page
  • Use the Ctrl-Del keyboard shortcut

Note:  This will not delete the photos from your computer.

Move a page

There are three ways you can move a page in Layout View after you select the page you want to move:

  • Click the Move Page button in the Layout View sub menu
  • Go to Page Menu and select Move Page
  • Use the Ctrl-Shift-Ins keyboard shortcut

Note: if you have spans in your book these may be affected but you will get a warning from the software to advise you in this instance.

The Move Page box will appear and ask you where you'd like to move the page to:

  • Before the first page
  • Before Page # (insert your preferred page number)
  • After Page # (insert your preferred page number)
  • After the Last Page

Note: Moving multiple pages at a time can only be done in Sort View.

Help?