Father's Day order deadlines
Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

Preview

Preview within the Momento software, presents your layout in full-screen mode with both the left and right hand panels of your design visible at the same time – like an open book. This is a quick and easy way to check that your design flows smoothly across multiple pages.  Font errors or corruption will not be visible in Software Preview, you will need to proof the PROOF PDF created after exporting instead.

Preview view

Quick PDF Proof

In addition to the Software Preview you can also create a Quick Proof PDF at any time by going to File Menu > Export Quick Proof PDF, and view the resulting file in Adobe Acrobat Reader. This creates a low-resolution PDF Proof in a few seconds, rather than having to export your project and generate Proof PDF, which is in high resolution.  The Proof PDF is essential to view for proofing your file before ordering.  Note: The Proof PDF includes a Momento watermark on every page.

Viewing in Acrobat Reader

You can view the Quick Proof PDF in Adobe Acrobat Reader. On the PDF by double clicking the file icon or by opening the Acrobat Reader software and using the Open option in the File Menu. If you do not have Acrobat Reader installed on your computer, you will not be able to open the file. Install Acrobat Reader now.

For optimum settings to check whether your file contains any font or text errors, resolution issues or positioning problems we recommend the following settings:

  • View > Zoom > Fit Width
  • View > Page Display > Two-Up Continuous
  • View > Page Display > Show Gaps Between Pages
  • View > Page Display > Show Cover Page During Two-Up

PDF Preview 2 up

Image Credits: Heartstory

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