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Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

Quick Help

The Quick Help Panel contains a quick reference guide to the common options on the main parts of the screen .

Keyboard Shortcuts

All the major functions, screens, tools and settings in the Momento software can also be accessed by keyboard shortcuts. This allows you to access everything in the software with a few taps on the keyboard rather than scrolling through menus or clicking on icons. This can make the design process much faster by allowing you to quickly use your favourite tool or jump to a new screen or panel in one second. Below is a full list of shortcuts.

Note: It is important that you hold the Ctrl or Alt key down first, before tapping the second key.

  • Main Views
  • Sort: F2
  • Layout: F3
  • Preview: F4
  • Export: F5
  • Panels
  • Photos: Ctrl+F1
  • Backgrounds: Ctrl+F2
  • Frames: Ctrl+F3
  • Templates: Ctrl+F4
  • ACE Layouts: Ctrl+F5
  • Embellishments: Ctrl+F6
  • Tools: Ctrl+F7
  • Updater: Ctrl+F8
  • Uploader: Ctrl+F9
  • Quick Help: Ctrl+F11
  • Navigation
  • Go to first page: Home
  • Go to next page: Page up
  • Go to previous page: Page down
  • Go to last page: End
  • Go to cover: Ctrl+Home
  • Pages
  • New page at end: Ins
  • Insert new page: Ctrl+Ins
  • Move page: Ctrl+Shift+Ins
  • Delete Page: Ctrl+Del
  • Rotation
  • Rotate 90° left: Ctrl+[
  • Rotate 90° right: Ctrl+]
  • Rotate 1° left: Ctrl+Shift+[
  • Rotate 1° left: Ctrl+Shift+]
  • Tools
  • Add text: Ctrl+P
  • Apply last frame: Ctrl+J
  • Mirror layout: Ctrl+M
  • Tidy page: Ctrl+T
  • Layers
  • Bring forward: Ctrl+.
  • Bring to front: Ctrl+Shift+.
  • Send backward: Ctrl+,
  • Send to back: Ctrl+Shift+,
  • Align photos
  • Horizontal centre: Ctrl+Num0
  • Vertical centre: Ctrl+Num.
  • Left: Ctrl+Num4
  • Right: Ctrl+Num6
  • Top: Ctrl+Num8
  • Bottom: Ctrl+Num2
  • Align to Page
  • Centre: Alt+Num5
  • Horizontal centre: Alt+Num0
  • Vertical centre: Alt+Num.
  • Left: Alt+Num4
  • Top left: Alt+Num7
  • Top: Alt+Num8
  • Top right: Alt+Num9
  • Right: Alt+Num6
  • Bottom right: Alt+Num3
  • Bottom: Alt+Num2
  • Bottom left: Alt+Num1
  • Size
  • Largest: Ctrl+Alt+Num+
  • Narrowest: Ctrl+Alt+Num4
  • Shortest: Ctrl+Alt+Num2
  • Smallest: Ctrl+Alt+Num-
  • Tallest: Ctrl+Alt+Num8
  • Widest: Ctrl+Alt+Num6
  • File
  • New document: Ctrl+N
  • Open: Ctrl+O
  • Save: Ctrl+S
  • Save as: Ctrl+Shift+S
  • Exit: Alt+F4
  • Edit
  • Undo: Ctrl+Z
  • Redo: Ctrl+Y
  • Cut: Ctrl+X
  • Copy: Ctrl+C
  • Paste: Ctrl+V
  • Delete: Del
  • Delete with placeholder: Alt+Del
  • Replace Mode: Ctrl+R
  • Select all: Ctrl+A
  • Deselect all: Ctrl+D
  • Help
  • Full Software Help: F1
Help?