15% off & Mother's Day orders END 23 APRIL
Help Centre
Software
  • When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
  • How do I Export / Finish a project?
  • Will HEIC files work with Momento software?
  • How do I move text from a Word document into the Momento software?
  • Do you have any themed templates for photo greeting cards?
Website
  • What type of paper are Momento photo greeting cards printed on?
  • How do I find out when my order will be sent?
  • How can I add multiple Projects to the same order?
  • I am having trouble signing in to the Momento website?
  • The website is saying I have ordered my project twice but I only want one copy. How can I check this?
Products & Services
  • When do I choose the cover material for my photo book?
  • How do I make sure my cover design is printed on my book?
  • Where do Momento make their products?
  • What sizes and shapes are available for recipe books?
  • What recipe book paper stock is the easiest to keep clean?
Production
  • Where do Momento make their products?
  • What is the production time for a photo book?
  • What is the production time for photo calendars?
  • What is the production time for photo diaries?
  • What is the production time for photo notebooks?
Miscellaneous
  • What if I need help?
  • I live overseas. Do you ship to international addresses?
  • What is the best way to store my book?
  • What is Momento?
General
  • When do I choose the cover material for my photo book?
  • What if I need help?
  • Where are Momento products made?
  • I live overseas. Do you ship to international addresses?
  • How do I update my personal details (address/email/phone number etc) ?
Orders & Payments
  • How do I reorder a book I have already ordered?
  • What type of paper are Momento photo greeting cards printed on?
  • How much do photo calendars cost?
  • Can pages be added to my spiral diary?
  • What is the Postage/delivery cost for Greeting Cards?

Rulers & Guides

To assist you in keeping your photos and design aligned across multiple pages of a book you can turn on Rulers and Guides when in Layout View.  A Ruler with millimetre dimensions appears around the left and top edge of the canvas, and Guides can be dragged on to your page to mark the edge of a photo(s) at any time. Note: Rulers and Guides are never printed, and they do not appear in the Proof PDF, they are for onscreen viewing only.

Tip: These work in a similar way to rulers and guides in other graphic software such as Adobe Photoshop Elements.

To turn on Rulers

There are two ways to make the Rulers visible in Layout View:

  1. Go to Edit Menu > Show Rulers
  2. Use the Ctrl+' Keyboard Shortcut

To create a Guide

  1. Turn Rulers on
  2. Click on a Ruler
  3. Drag it on to any position in the canvas and a blue line will appear on the page (this is a Guide)

To move a Guide

  1. Move the cursor over the Guide until it turns into double ended arrows
  2. Click and drag the Guide to its new position

To delete a Guide

  1. Move the cursor over the Guide until it turns into double ended arrows
  2. Click and drag the Guide back on to the Ruler

To remove all Guides

  • Go to Edit Menu
  • Select Clear Guides

To hide or show a Guide

If you only want to hide the Guide rather than delete it:

  1. Go to Edit Menu
  2. Select or Deselect the Show Guides setting

Note: You can toggle between Hide or Show Guides by using the Ctrl+; Keyboard Shortcut.

Safe Area

Safe Area and Page Edge

The Safe Area is a grey dotted line that runs a few millimetres in from the Page Edge, visible in the canvas in Layout View.  The Safe Area is designed as a visual guide so that you keep any important parts of a photo inside the Safe Area and away from the edge of the page.  Because our products are handmade, each page is trimmed and we don’t want you to lose a vital part of your design in that process. An Edge Warning alert is automatically activated when a photo is positioned outside the Safe Area so that you can check and reposition your photo accordingly.

Print to Edge Area

The Print to Edge Area is an invisible area that extends 3mm beyond the edge of the page and represents the edge that you need to extend your images to in order to guarantee that the image bleeds to the edge when printed.  If you set a photo to page background, it will automatically enlarge the image to meet the Print to Edge area.  Note: To adjust the cropped area of a background, hold the space bar and drag the image in to your preferred position.

Help?