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Send & Order



After you have exported your Master Book File and thoroughly proofed your PDF Preview, you are ready to send your file to Momento for ordering and printing.  The Master Book File you send to Momento is our own encrypted file that can only be unlocked and printed by us. Please see Finish View for details on creating and locating your Master Book File. There are a four ways you can send us your Master File:

  • Uploading a file via Momento’s software
  • Uploading a file via the Momento website
  • Sending us your file on a CD or DVD
  • Using our You Send It link (this option is only available if the above options do not work)

Upload File

Uploading a file is the best way to get your file to us if you have broadband internet access. You can upload a file from within the Momento software or by signing in and uploading via the Momento website.

Upload your file from the Momento Software

1. Open the software
2. Go to the Uploader Panel
3. Enter your Momento Sign In details
4. Browse your computer to find and select your MBF file
5. Click the Start Upload button
6. When complete, Sign In to the website to order

Uploader Panel

Upload your file via the Momento website
  • Sign In to www.momento.com.au
  • From Your Home, select Upload
  • Click the Uploader button and a new window will open
  • Click the Browse button to find and select your MBF file
  • Click the Open button and you will return to the Upload page
  • Click the Send button and your upload will start

Note: If you have a problem, repeat and choose the Alternative Uploader button instead. If you are still having problems please call our customer service team and they will help you out.

Mail File on CD/DVD

For those without broadband internet you can send us your MBF file by burning it to a CD or DVD and mailing it to the address on our contacts page.

When we receive your mail, we will upload the file for you and send an email confirming that it is ready to order. Note: Please label your disc clearly with your name, email address and phone number. Tip: Double check that you have copied the MBF file to the disc NOT your MBK or PDF Preview.

Place an Order

Visit the Help Centre page on the Momento website for details on how to order your product once you have uploaded your files.